Karla Singson is an award winning writer, speaker, and entrepreneur who has started and grown multiple brick-and-mortar and online businesses. Her latest feat is growing her outsourcing company from zero to seven figures in a little over a year without spending anything on ads. Today, she focuses on investing in leadership and personal development. When not at work (or in business), she loves cooking Filipino food, playing golf, playing the guitar, trying out different kinds of dark chocolate, and reading psychological thrillers. She lives in sunny Playa del Carmen, with her husband, Alex Booth. ****

I’m Alex Booth, founder of Huckleberry Consulting, where we help businesses improve customer retention and drive post-sale revenue, and GetCSM, a platform for recruiting and training top Customer Success Managers globally. With over a decade of experience at Amazon and Microsoft, I bring a deep understanding of customer success and business growth. I currently live in Playa del Carmen, Mexico, with my lovely wife, enjoying a mix of work and adventure.