About
IT organization improvement specialist. Experienced in improving customer service, digital transformation, internal processes, budgetary controls, technology selection protocols, project management, status and accountability.
Over 25 years of progressively increased responsibility in the areas of IT Leadership, system development, networks, IT operations, customer support, and implementation of large-scale technology projects, with the past 15 years of Senior IT leadership. Experience implementing Cyber-security systems (IPS, MFA, DLP, VPN, NG Firewalls, Web-filters, etc.). Communicates effectively throughout all levels of the organization, both in oral and written form. Strong ability to quickly learn new business processes and systems. Worked on or managed multiple ERP, business, and technical systems to include Human Resources and Benefits, Insurance, Retail, Financial, Network Management, Supply Chain, Law Enforcement, and Wireless. Colonel (Retired after 30 years), U. S. Army, commanded multiple battalions/detachments in Kuwait/Afghanistan/U.S., along with overseeing the Logistics Operations for Afghanistan as the G3 (COO), with recent experience in supporting FEMA Region IX as the DoD Chief Regional Emergency Preparedness Liaison Officer (EPLO).
Specialties: PMP Certified - Feb 2009; Lean Six Sigma Green Belt (2014); Agile Scrum Master (2019); MBA