About
Kiley Sheehy is a Customer Success Wizard. She’s known for driving digital growth, adoption, and at-scale education in SaaS businesses in verticals ranging from building construction to product management to data analytics. Born and raised all over these United States, she developed a passion for building rapport, scaling relationships, and making impactful human connections at a young age.
She pursued her education in mechanical engineering at the University of Kansas, where she honed her skills and knowledge to become a champion problem solver and master thought-articulator.
With a decade of experience in post-sales growth and success, Kiley established herself as a force. She’s been recognized for customer success, project management, growth, and adoption in the SaaS space, which has contributed immensely to her success in tech.
Outside of customer success, Kiley is deeply passionate about rehumanizing homeless men and women. She’s actively engaged in Community First! Village, living out there full time in a 408 square foot tiny home among hundreds of formerly homeless in similar tiny homes, striving to make a positive impact, and becoming an outstanding neighbor.
In 2024, Kiley started dabbling in joke writing and stand up comedy, further solidifying her reputation as fearless and hilarious. She continues to pursue storytelling and sidesplitting, driven by her desire to bring people of all kinds together through our most ancient medium – sitting around, making each other laugh.
Kiley is known for unwavering personality and charm, which defines her both personally and professionally. She is committed to being the kind of leader who brings people together – being a good neighbor, growth manager, and storyteller – constantly seeking opportunities for innovation and legacy building.
Despite her accomplishments, Kiley remains humble and grounded, continuously giving back to St. Ignatius Martyr church, Progressive Anti Abortion Uprising, Community First! Village, Junior League of Austin, and Austin Pets Ali